DEDICATED FAX NUMBER

FREQUENTLY ASKED QUESTIONS

Do I need a fax number for my business?

  • Utilizing a fax number is important for many reasons. First, It’s not recommended to send highly sensitive documents via email. Information like legal or medical files are best to not have sitting around in your inbox. By faxing a document, it is a one time transaction. Every time something is faxed to a fax machine, it is written over by the next fax so they are not stored for better privacy and security. 

 

  • Second, faxes are a scanned, physical copy of your document so there is a less likely chance of your information getting lost by accidental deletion or disconnection from a server. It is a sure way to keep track of high priority information.

 

  • Lastly, fax machines and scanners are a much easier way to send things that require signatures. Many computer programs offer automated signatures to fill in, but these are not always straightforward to customers and having a physical signature is more accurate for verifying who it was signed by.

 

  • Never mind buying your own expensive and bulky fax machine or constantly paying to use one. Use our fax services to take the load off of your desk!

How do fax machines work?

  • To send a fax, you first need to scan your paper on the scanner part of the fax machine. Once complete, you are ready to dial the recipients fax number. When you send it off, tiny grid-like squares are put into a sequence, like a code, to be read by the other fax machine. The squares are then translated into audible beeps that determine whether the squares are black or white in order to print out the scanned image.

 

  • Fax is a secure way to send your files that doesn’t require you to use a traditional broadband internet connection to send info. There is less of a chance that your info will be at risk for security breaches and possible hackers. All you need is a landline phone number. 

 

  • Here at Office In America Co., we make faxing very easy for you. When we receive a fax from your customer, we forward the fax to you via email immediately. When you have a file for us to fax, we send it on your behalf, and give you a receipt upon successful transmission.

To get a live receptionist who handles your mail, greets your customers and answers your calls, choose our Classic Package for $83.33/month

Can I fax from my cell phone?

  • There are some apps which allow you to fax documents from your cell phone, but you will not find an app that lets you send or receive an unlimited number of faxes free of cost.

 

  • Another problem with using a third party app is privacy and security. A major reason to have something faxed in the first place is to send information securely. By using an app, you are risking your data being seen by app developers and others. 

 

  • With Office In America Co., you have a receptionist working for you. No need to inconvenience yourself with figuring out how to fax a file. Give us the file and we do the rest for you.

How much does it cost to add a fax number?​​

  • The average cost of an online fax service or a virtual fax machine starts anywhere from $5-15/month for 100 pages/month of fax transmissions. However, if you want to add a fax number as an extra telephone line, it can cost around $35/month for a residential or business installation.

  • Some phone companies include the option to have an extra phone number on the same line. The monthly cost of utilizing an additional phone line on the same phone line is $3-10 a month, with possible extra set-up fees. There are no wiring or other setup expenses as long as you have a phone jack ready to use for the fax.

Can I receive a fax to my email?

  • You can receive a fax online in several ways. One of the most popular methods is to get it via email (such as Gmail, Yahoo Mail, or Outlook). You can also get a fax on your Android or iOS smartphone using a specialized app.

  • At Office In America, Co. we make it easy for you to receive faxes for your business. When your dedicated fax number receives an incoming document, we immediately send you a pdf copy of the content to your email.

  • With our fax service, you'll be notified when a document is sent to your company. You won't have to worry about potentially dangerous attachments because they are vetted by us first!

Do people still use fax machines 2022?

 

  • In many cases, people view a faxed document or communication as legally binding and valid. This makes their paper trail far more viable than an email chain from the standpoint of a lawyer or business. Most of the US medical sector still uses faxes for communications. Faxes are considered HIPAA-compliant patient information so this is why so many doctors still use fax machines in their offices.

  • Another reason people still use fax is for security purposes. Fax machines use phone lines as their means of transportation. This eliminates the chance for message tampering, hacking or interception by a third party.

  • Lastly, when signing important legal documents, e-signatures are sometimes not acceptable. If you are unable to sign something in person, sending signed documents via fax is generally accepted.

Why are we still using fax?

 

  • Despite their age, fax machines are still used in several regions. Faxes were once at the forefront of communication innovations. Even today, it is frequently utilized by law enforcement organizations to post bail or deliver public records. Similarly, fax machines are still widely used in healthcare.

  • There have been numerous attempts to replace them with superior choices, but owing to regulatory complexity, internet security phobia, and resistance to change, fax machines continue to operate across the world as they have for decades.

What has replaced fax?

 

  • Fax machines have been around for a long time, but they are still a relevant way to transmit data, especially for highly sensitive documents due to their secure nature. A new form of faxing, called digital faxing, is on the rise. It is a similar way to send and receive documents, but it has eliminated the need for a fax machine. Instead, you can use cameras to convert pictures of documents into PDFs. Some phones have this feature built in. 

 

  • It is not recommended to send faxes from your phone through email because it is not as secure as a traditional fax line. With Office In America Co., you don’t have to worry about setting up a fax number or managing your faxes. We have you covered!