DEDICATED PHONE NUMBER




FREQUENTLY ASKED QUESTIONS
How much does a virtual phone number cost?
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If your primary focus is obtaining a Houston phone number for your business, our Basic Package gives you your own line that includes call forwarding and a physical corporate address for $69.99/month or $58.33/month for 1 year.
What do Houston phone numbers start with?
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Houston has four area codes. 713, 281, 832 and 364. The 281 number was created for the expansion of surrounding areas like Sugarland, Katy, Cypress and southeastern areas. 832 came into effect in 1999 as the emergence of cell phones became more prevalent. The newest area code 364 came into effect in 2014, although many people still consider it brand new because it is not a common number to have.
How does a virtual telephone number work?
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A virtual phone number does not use a SIM card or physical address. It uses a secure network to connect calls. The primary reason someone chooses to use a virtual number is to separate business calls from personal calls. Having a secondary number to organize your business calls helps tremendously. It can also become a matter of privacy and security when using your personal phone publicly for business matters.
What is the best virtual phone?
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There are several good options like Nextiva, Grasshopper, eVoice and Google Voice for virtual numbers, but many of these companies' plans are generic and don’t offer business specific features. If you’re looking for more than just having a virtual number, we have packages that include live receptionist service and more to help your business communications.
Do I need a phone number for my online business?
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A phone number makes you look more professional. When customers see that you have a dedicated phone number for your business, it tells them that you’re serious about your enterprise and that you’re invested in providing excellent customer service.
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A business phone number is an important part of any online presence. Even if you run your business solely online, many customers still like to talk with someone about any questions they may have about a product or service. Virtual numbers are very handy when traveling because you can keep your same number and still receive calls. Ultimately, having a business phone number also leads to more sales. If you don’t have one yet, now is the time to get started!
What is a 411 business listing?
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It is a directory of numbers for people to find you. Having a 411 listed telephone number for your business is also essential for attaining business credit. Vendors will look if you are listed in the 411 directory, as well as if you have a business address. At Office In America, you will receive a 411 listed number, as well as a Google verified business address so you won't have to worry!
Is a business phone number necessary?
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It can be difficult to distinguish between customer calls and personal communications if you use your cell phone number for your business. Having a separate business phone number is key for optimal organization. It also ensures that customers will see a caller ID with your business’ name.
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Using a business number for your business will allow you to deduct your monthly phone bills with the IRS which can save you money.
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Use a virtual phone number to keep your privacy protected while you conduct business online. You can list this number as your contact information on your website and other online directories without having to worry about your personal safety or privacy. When people call the number, they will be connected with a professional operator who can help them with their inquiry or direct them to the right person at your company.
Should I get a phone number for my business?
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People connect with businesses through phone calls more than any other way. You want customers to reach out to you with ease by having a listed phone number posted online.
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You could do this with your personal phone, but you are displaying your information out for the public eye which puts your privacy at risk. When criminals have access to your personal phone number and name, it makes it easier for them to hack your accounts that store your number for login methods.
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Having a separate business and personal phone number ensures that you face minimal inconveniences when communicating with customers. You can change your personal number when you like, without hurting your business.
What is VoIP and how it works?
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Voice over Internet Protocol (VoIP) is a protocol that allows phone calls to be made using an internet connection rather than a local phone company.
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The process of turning your voice into a digital signal, compressing it, and sending it across the internet is referred to as VoIP. People choose for VoIP because they can make regular phone calls without the use of any telephone service, which saves them money on long-distance fees. You don't need any extra copper wires if you have access to the internet.
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At Office In America Co., we use secure VoIP numbers that provide you access to calls around the world. There are no limitations on who can reach your business!
Can I get a virtual business phone number?
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There are a lot of different providers that offer virtual business phone numbers. This is a great option for businesses that want to have a professional phone number but don't want to pay for the cost of having a physical office line. Virtual business phone numbers can be set up to forward to your personal phone or to another number of your choice. You can receive a 411 listed business phone number and live receptionist service for your business by starting with our Classic Package. If you're interested in learning more, click here.
Can I use my personal phone number for my business?
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While it is possible to use your personal phone number for business purposes, it is generally recommended to have a dedicated phone number for your business. This helps maintain a clear separation between personal and professional calls and ensures a more professional image for your business. Combining professional and personal calls on one phone number makes it very hard to switch off business calls during the weekend or when vacationing. You end up being “on call” 24–7
Why Having a Dedicated Phone Number Matter?
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Improved Customer Service
One of the primary advantages of having a dedicated phone number for your business is the ability to provide better customer service. With a dedicated phone number, customers can easily reach out to your business with any questions, concerns, or inquiries they may have. This direct line of communication allows for personalized interactions and prompt resolutions, leading to higher customer satisfaction.
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Increased Credibility
Having a phone number associated with your business adds a level of credibility and professionalism. It reassures potential customers that your business is legitimate and trustworthy. Customers are more likely to engage with businesses that have a phone number listed, as it provides a sense of security and reliability.
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Enhanced Marketing Opportunities
A dedicated phone number opens up a world of marketing opportunities for your business. You can use your phone number in various marketing campaigns, such as print ads, online advertisements, and social media promotions. By including a phone number in your marketing materials, you make it easier for potential customers to contact you and inquire about your products or services.
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Improved Call Tracking and Analytics
With a dedicated phone number, you can track and analyze incoming calls to gain valuable insights into your business operations. Call tracking allows you to monitor the effectiveness of your marketing campaigns, identify peak call times, and measure customer satisfaction. By analyzing this data, you can make informed decisions to optimize your business strategies and improve overall performance.
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Local Presence
If your business operates in multiple locations or serves specific geographic areas, having a local phone number for each location can help you establish a local presence. Local phone numbers make it easier for customers in a particular area to reach your business, as they feel more comfortable dialing a familiar area code. This can significantly increase your chances of attracting local customers and expanding your customer base.
Are there any limitations on the number of incoming calls with a dedicated phone number?
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No, we DO NOT put any limits on your business. We do not use 1-800 numbers since they cannot accept international calls.
What are the benefits of using a dedicated phone number?
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Dedicated office number with prestigious area code
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Separate personal from business calls
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Privacy of personal phones
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Marketing Identity
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Call forwarding to any USA phone numbers or answered by a live receptionist depending on the service package selected
What is a dedicated virtual number?
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Dedicated virtual numbers are designed to only receive inbound calls from your local territory, not internationally. All dedicated numbers belong to Office In America Co. and you can rent any available number from us. Each dedicated number can only be used by one account at a time and cannot be shared between sub-accounts.
Are there any security features to protect my dedicated phone number from spam or unwanted calls?
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At Office In America Co., one of the primary uses of our reception service is to screen calls so you do not ever have to waste your time picking up spam calls. If you are tired of being interrupted by misleading calls and spam calls, our reception service is exactly what you need. Get rid of robocalls for good by signing up!
Can I get a US virtual phone number?
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You can get a dedicated Houston phone number with a prestigious area code within minutes (even if you're outside the US) and get your new business phone system up and running the same day. Check out our packages.
What are the privacy benefits associated with using a virtual number?
Using a virtual phone number offers a range of privacy advantages that make it an appealing choice for various situations. One of the foremost benefits is the privacy it provides. By shielding your personal phone number, virtual numbers allow you to communicate without revealing your actual contact information. This aspect proves particularly valuable when interacting with unknown individuals or platforms where you want to maintain a degree of privacy.
Another notable advantage is the separation it allows between personal and business communications. For business owners or professionals, virtual numbers enable the compartmentalization of calls and messages, keeping work-related interactions distinct from personal ones. This organization not only streamlines communication but also keeps your personal privacy.
How do virtual phone numbers affect emergency services like 911?
Virtual phone numbers can sometimes present challenges for emergency services because they are not tied to an actual physical location. Some providers offer Enhanced 911 (E911) services that attempt to provide location information, but this may vary. It is crucial to recognize the limitations when it comes to emergency services. Always prioritize your safety and be aware of how your chosen communication methods can impact your ability to access timely assistance in emergency situations.
What happens if I'm already using a different phone service for my business?
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Use the New Business Phone Number: Alternatively, you can choose to use the phone number of a business that has been provided by our service. This could be beneficial if you would like to have a local or toll free number, yet want people know that the call is for business.
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Forward Calls: If you wish to preserve your current phone plan, it is possible that call forwarding from Office in America can be configured so as to land at your business number. Doing so redirects calls meant for us to your business phone of primary interest.
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Maintain Separate Lines: Alternatively, you can have the new virtual number aside from your existing business phone service. In particular, the new virtual office number may be utilized to address some specific tasks like advertising campaigns or local presence while retaining your previous phone number for all other business activities.
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Update Business Contacts: Update your contact details and marketing material such as sites, business cards and promotional products with the new phone number or to reflect changes in how u manage incoming calls.
You need an appropriate method based on your business requirements, finances and accessibility. Some companies prefer to do this for simplicity so they can bundle all their communication services with a virtual office provider. Others may choose another solution which is tailored more towards the specific needs of such businesses.
How does the call forwarding feature work?
The concept of call forwarding entails re-routing incoming calls from your selected Virtual Office phone number to a predefined destination telephone.
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Setup: You subscribe to a Virtual Office service and while setting up; you choose a virtual office phone number. In the calibration, you define a phone number that will receive your incoming calls. This may be your cell phone, home telephone or any number you prefer.
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Incoming Calls: When a call is placed to your Virtual Office phone number, the incoming call first goes through our system.
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Call Forwarding: To start with, the Virtual Office system recognizes that it is a call meant for you and then directs the call to your designated number which was set up at onset.
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Answering the Call: This call falls to your designated phone number for call forwarding. You can pick up the call as you would respond to any other incoming calls.
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Voicemail (if applicable): If cannot be reached or you do not answer if your account is equipped with a voicemail feature then the call will go to mail.
Is the local Houston, TX number included in the Virtual Office package, or is it an additional cost?
Yes, the local Houston, TX number is included in our basic package. In other words, along with the Office In America services you will be given a dedicated phone number which would be included into the package free of charge. This local phone number is convenient for businesses focusing on hosting a presence of Houston, improving local credibility, and building an easiest way for customers in the neighborhood to reach you.
By having a local phone number one of the basic package attributes, you don’t need to pay extra for this one feature. It is also one of the advantages, which we offer to our clients to culturalize their image as a local provider.
Reach out in case you have any other questions or there is anything else you'd like to know about our services.
Can I forward calls to any phone number, including mobile phones?
Yes, using our service, it is possible to forward certain incoming calls to any phone number, including mobile ones. This flexibility was created to make sure that you can easily communicate with your clients and business partners, regardless of the location that you are located at.
You can forward your calls with ease. Talk to our support team to activate this feature on your account.
Rest assured, if needed, we will help you properly set up the forwarding preferences.
How do I set up call forwarding for my business number?
Setting up call forwarding for your business number is a simple process with our support. Should you need help in setting up, we offer simple steps or we can assist you personally in this process. You can forward to any phone number whether it is mobile or fixed line meaning that all your business calls will be directed to the appropriate department. It gives you the opportunity to be always in touch with your clients irrespective of your location. If you require any additional assistance or require your booking to be forwarded to someone else our support is here to assist.
Can I choose between a Local or Toll-free number?
Yes! The company provides business numbers with both local and toll-free options to suit individual customer needs. Your business will maintain stronger community relationships through local number ownership as local customers recognize and trust your presence more easily. Businesses that need to reach clients from different areas across the nation should utilize our toll-free number because it provides unlimited free dialing for all customers. Using these number options will improve your business reputation without losing your personal telephone access. Our team is waiting for your call right now to initiate your business telephone needs.
Will my business phone number come with voicemail?
Yes! The business phone service from our company delivers voicemail functionality that sends alerts to your email inbox so you never miss crucial communications from clients or business partners. The system notifies your email inbox immediately after a caller leaves a voicemail and includes the message details so you can listen to and respond swiftly from any location. Our business phone service enables you to receive email notifications for voicemail messages while being disconnected from your phone. Voice mail storage under reliable protection creates one of the most manageable solutions for handling your business-related phone messages.
Can I set up call forwarding to multiple numbers?
Absolutely! Your voice message should have a customized introduction that represents your brand identity and presents a professional interaction to your ringing callers. The system enables users to personalize their voicemail by adding welcoming messages alongside business operational hours and essential guidelines. Crafted correctly, your greeting provides essential information to your customers during times when you are not reachable. The system allows you to alter your message at any time in order to keep it suitable for your business purposes.
Can I use my business phone number for SMS messaging?
Yes! SMS messaging becomes available for business phone reception when users select certain plans in their purchase options. The SMS functionality enables users to both deliver and accept text communications, which helps facilitate client relationships as well as appointment verification and rapid communication updates. SMS messaging improves customer engagement capabilities through its speedy and convenient messaging system that substitutes traditional calling methods. Check your plan details or reach out to us through various contact channels to verify the SMS capabilities offered by your business number.
How can I set up my dedicated business phone number with Office in America?
Quick and unfettered setup enables you to obtain your business phone number through Office In America. Your task to secure business phone number service through our platform includes an assignment of either a local or toll-free number from our available options. You can obtain business phone numbers from us regardless of what kind of location scope suits your needs best. The moment you obtain your new business number from Office In America, you have instant access to start receiving phone calls. The automatic setup allows business professionals to create a professional impression by shielding their personal information.
Can I choose a local Houston area code for my business phone number?
Our service provides dedicated business phone numbers that use Houston area codes for your business needs. The assignment of a Houston local area code boosts your corporate credibility together with localized performance through establishing a familiar and trusted business presence in the Houston market.
What happens to my phone number if I cancel the service?
Office in America Co. continues to allow customers who wish to cancel their service to request porting of their dedicated business phone number to a different telecommunications provider. The number porting feature enables consistent contact information with maintained business reachability through uninterrupted client communications.